At Patterson Homes, our service goes beyond handing over the keys once you receive the Certificate of Occupancy for your home or development, we continue to service you and your property needs for the longevity of your home’s warranty.
When you use our unique ‘Patterson Homes Advantage On-Line System,’ every little detail about your project is recorded. From the style of tapware you choose for your ensuite to the name of the plumber who worked on your home, everything is tracked to ensure both Patterson Homes and you, the client, are kept informed and feel comfortable with every step of the building process. And that service continues through the warranty stage of your home.
Our on-line system for your project will stay online for years after you move in. It will keep track of all your warranties, ensure you can have on-going services available to you and provide a back-up service when something is just not working the way you want. Patterson Homes gives you that peace of mind.
To lodge a warranty claims click here if you are registered on our On-Line system.
If you use the manual system, don’t worry, you can still lodge a warranty claim through the regular claim form provided to you in the hand-over kit we provided with your keys. Click here to download old warranty claim form.
It’s just another way Patterson Homes makes a difference. For more information about our on-going service, please call on 9773 8922.